Vumatel and Afrihost worst combination ever!

So I app**** for fibre after relocating to another town and having to leave my perfectly good ISP only to be messed around from day one! It took two weeks for them to figure out that I in fact didn't have a fibre box in my house after I told them repeatedly. Then the ISP I used got my address wrong and delivered my router to the wrong address. A week later they finally show up to fit the fibre box. That was a week ago and I still dont have internet! Afrihost and Vumatel worst combination ever!