Vumatel and Afrihost are ****s

I made an enquiry on the 11th of June and a ticket was logged to clear my line for a new installation I was told that it will be done in 48 hours so that they can place a new order for me. The agent on got back to me on the 26th of June telling me that my line is clear and asked that I must make payment for a new order.

I made the payment the same day then she told me that I will get a call within 48 hours. She came back to me on the 1st of July asking if I received a call, I told her I didn't and I asked what's the holdup then she told me that they still busy clearing my line. What makes me angry is that the said my line was cleared so I should make payment. Tried to texted her today and she was online but she ignored me.

So advise to people who needs fiber don't use Vumatel or Afrihost because they are ****s they tell you lies in order for you to pay then they ignore you.