Vumatel allowed my Object number to be assigned another Person

I am really disappointed that you did not pick this up, so what has happened is i am in the process of moving ISP's, but i cannot do so, as i left VOX and they released the line for BitCo to provision on their side, but it cannot happen since my object ID is now used by Telkom for some reason, which does not make sense as i have never dealt with them in my life, i need this issue resolved between Vumatel and Telkom asap, as BitCo cannot get involved to get Telkom to cancel it, and now i am sitting with no internet, so Vumatel needs to speak to Telkom asap, as now i am really getting frustrated after running around the last 2 days to get this resolved, i even called Vumatel to assign me a new object number and they said it is not possible, also a Vumatel agent told me to contact Telkom, but the mistake is theirs as they allowed my object number to be activated on Telkom side, and so i tried Telkom which as usual sucks, since no one answers. Now i have no fiber because of Telkom's mistake, but Vumatel allowed it, surely the system should have picked it up and said this object number is in use.