Vumatel again still no service

As per previous complaints I started the process of getting fibre installed in November. After countless calls and promises and 3 months of my time its still only partially done. Finally the line was installed into the house last week but they still needed to splice the cable into the line in the street.

The installers said that would be very quick, on the day the call centre said 5 days and now today the call centre says maybe in March. More promises to escalate but history shows that does nothing. The only thing that prompts vumatel to assist is social media complaints.

I need the cable spliced now as I'm tired of waiting for this simple process to be completed.