wN
wyne N

1 reviews | Active since Mar 2017

30 Mar 2017, 19:13

Vumatel a Poor service company and 3rd world company

<p>Had Vumatel installed on the 23rd of March 2017. I should have walked away when i had to go and fetch the Vumtael team at another adress, after confirming 3 times on mail and telephonically my address. That they got wrong. Fibre installed and they walk away. Nothing works. Countless mails and telephone calls later nothing from Vumatel. I cancelled my Telkom ADSL which from the beginning from the install to cancellation worked brilliantly. What a stuipd mistake. Seeing all the complaints here about Vumatel i would have NEVER CHANGED away from telkom. Lesson learnt. People be very very careful, choose your fibre company very carefully. Vumatel are 3rd world and will give you nothing but frustration and regret.</p> <p> </p> <p>Back to Telkom for me.</p> <p>Addios Vuma</p>

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Replies (1)
Vumatel
Vumatel's reply31 Mar 2017, 10:52
Official

Good day Wyne

We apologise for any inconvenience caused.

Kindly note that we have escalated your issue to the Installations Manager and we will be in contact with you to address it.

Should you require any further assistance, kindly email us at *** so that we can assist you.

Once again, apologies for the inconvenience caused.

Kind Regards,

The VUMA Team