SS
Silo S
1 reviews | Active since Sept 2018
10 Mar 2024, 08:39
Vumatel: A Catastrophic Failure in Customer Service
In a world where reliability is paramount, Vumatel falls spectacularly short. For the past twelve days, I've endured a complete internet outage, with communication resembling shouting into the void. Despite efforts from my service provider, FlyCool, Vumatel's incompetence has left me without essential internet for work and my children's education. Their cheap services and abysmal customer service demonstrate a blatant disregard for paying customers. They will respond to my review quicker than my complaint. Save yourself the frustration and invest in a provider that values reliability and professionalism.
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Replies (2)0
Replies (2)Vumatel's replyOfficial
11 Mar 2024, 11:40Good day
Thank you for taking our call. Please note that your query has been escalated to our external support team for further intervention.
Regards
The Vuma Team
Thank you for taking our call. Please note that your query has been escalated to our external support team for further intervention.
Regards
The Vuma Team
Vumatel's reply11 Mar 2024, 11:40
Official
Good day
Thank you for taking our call. Please note that your query has been escalated to our external support team for further intervention.
Regards
The Vuma Team
Thank you for taking our call. Please note that your query has been escalated to our external support team for further intervention.
Regards
The Vuma Team
Vumatel's replyOfficial
12 Mar 2024, 09:50Good day Silo
Thank you for taking our call and for confirming that the issue has been resolved.
Regards
The Vuma team
Thank you for taking our call and for confirming that the issue has been resolved.
Regards
The Vuma team
Vumatel's reply12 Mar 2024, 09:50
Official
Good day Silo
Thank you for taking our call and for confirming that the issue has been resolved.
Regards
The Vuma team
Thank you for taking our call and for confirming that the issue has been resolved.
Regards
The Vuma team
