RK
Ronald K

1 reviews | Active since Apr 2021

06 Feb 2024, 10:15

Vumatel

I have app**** for a Fibre service with vumatel and their isp for me would be Afrihost. Their consultant by the name of Phumeza gave me the easy pay number to pay R399 for the order to be processed. To my surprise she entered the wrong address and name and service went to Johanna Ledwaba and when I tried to phone them to rectify their mistakes they sending me from pillar to post and now I can't get my R399 back. Their service is so poor and I don't think I'll consider them anytime. Their service is rotten to the core, I'm very ****ed right now

0
Replies (2)
Vumatel
Vumatel's reply06 Feb 2024, 11:46
Official
Good day Ronald

Thank you for taking our call. Please email us your proof of payment to *** so that we can assist.

Regards
the Vuma team
RK
Ronald K's update06 Feb 2024, 12:05
Reviewer Update
I don't even see that email address to send my proof of payment slip.