ET
Emily T
1 reviews | Active since Aug 2023
29 Aug 2023, 10:52
Vumatel
I have bad experience with vumatel since yesterday 29-08-2023 the is no internet connection at soshanguve block xx and it's affecting me I'm my child cause she is studying online and my business is also online now i have to loose money for the services I'm paying for this bad I'm not happy with vumatel
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Vumatel's replyOfficial
30 Aug 2023, 10:17Good day Emily T
Thank you for getting in touch.
We had an outage in the area. The service outage which caused no connectivity for residents has been resolved. Should your fibre connection still be down, please power cycle your Vuma and/or ISP device. If still not restored, please log a fault to your ISP for further assistance.
We apologize for the inconvenience. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Thank you for getting in touch.
We had an outage in the area. The service outage which caused no connectivity for residents has been resolved. Should your fibre connection still be down, please power cycle your Vuma and/or ISP device. If still not restored, please log a fault to your ISP for further assistance.
We apologize for the inconvenience. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Vumatel's reply30 Aug 2023, 10:17
Official
Good day Emily T
Thank you for getting in touch.
We had an outage in the area. The service outage which caused no connectivity for residents has been resolved. Should your fibre connection still be down, please power cycle your Vuma and/or ISP device. If still not restored, please log a fault to your ISP for further assistance.
We apologize for the inconvenience. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Thank you for getting in touch.
We had an outage in the area. The service outage which caused no connectivity for residents has been resolved. Should your fibre connection still be down, please power cycle your Vuma and/or ISP device. If still not restored, please log a fault to your ISP for further assistance.
We apologize for the inconvenience. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team