*********** Vumatel

I am disgusted with the lack of service I received from Vumatel and Webafrica. My cables were damaged on the 18th May and I have been without connection since. I logged my ticket the 19th and a Vuma representative came out the 20th. They apparently didn't have right equipment and would come back the 21st. The 21st has come and gone and we're on the 31st already and no sign of Vumatel. I've logged numerous tickets with Webafrica only to find out that due to area outages they will not be attending to my fault. Area outages which is currently not affecting my area but I have to wait until all the area outages are resolved before they will attend to my fault which happened before the area outages. I'm disgusted.