TR
TENDANI R
1 reviews | Active since Mar 2021
02 Jun 2021, 07:31
Vumatel
My fibre line has been down since last week Friday (30/05/21). To try to resolve the issue, I called my ISP who in turn logged issue with vumatel and they said that the vumatel technicians will contact me within 48 hours. Today is Wednesday the 2nd of June and I still have not received call from vumatel. I am very disappointed with the customer service . Plus my fibre speed has never been 20mbps (download) ever since it was installed and that's what am paying for.
If you are planning on getting fibre and vumatel is your only option, please just rather opt for ADSL
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Replies (1)TR
TENDANI R's updateReviewer Update
22 Jun 2021, 18:27Thank you vumatel and supersonic.
My fibre line has been up and running for a while and the bandwidth is now exactly what am paying for.
Please just work on your lead times for technical issues.
Last but not least, a big thanks to Hellopeter.
I don't know what I would do without you.
My fibre line has been up and running for a while and the bandwidth is now exactly what am paying for.
Please just work on your lead times for technical issues.
Last but not least, a big thanks to Hellopeter.
I don't know what I would do without you.
TR
TENDANI R's update22 Jun 2021, 18:27
Reviewer Update
Thank you vumatel and supersonic.
My fibre line has been up and running for a while and the bandwidth is now exactly what am paying for.
Please just work on your lead times for technical issues.
Last but not least, a big thanks to Hellopeter.
I don't know what I would do without you.
My fibre line has been up and running for a while and the bandwidth is now exactly what am paying for.
Please just work on your lead times for technical issues.
Last but not least, a big thanks to Hellopeter.
I don't know what I would do without you.