TM
Thamibrian M

1 reviews | Active since Feb 2021

08 Feb 2021, 13:13

Vumatel

Hi my name is Brian Mazibuko lives in Soweto Dobsonville. In December i have app**** for vumatel fibre from their sales rep, he requested to sentd him my details of which i did then he told someone from his office will send me this reference *** to pay either Pick n pay , Woolworths or Boxer. Wich i paid on the 5 December 2020 at Woolworths and i was told if i pay i will get a call within 24 hours to make an appointment for the installation which never happened. I called their offices to find out whats happening because no called me, they said they will come back to me even after i sent them a proof payment. They realiazed they gave a wrong reference which was created for another client. Im a very unhappy customer with false promised it been two months solving their mistakes. I need be installed or need my money back. Their contacts *** or ***

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Replies (1)
Vumatel
Vumatel's reply08 Feb 2021, 14:30
Official
Good day Brian

Thanks for taking my call, kindly respond to our email with your proof of payment and we will assist.

Kind regards
The Vuma Team