VUMATAL BAD SERVICES

I am furious with Vumatel. Yesterday Friday 17th May Vumatel came to my home to advise they were here to disconnect us. I certainly did not authorize a disconnection. Our SP is Afrhost. I got an order number yesterday as instructed by Vumatel. I was promised Vumatel was going to fix it yesterday. Today still no line. I have called Afrihost a dozen times to be told the ticket is still open. I am beyond angry at Vumatel. Very poor service.