VumaReach/Afrihost ****!!!!

So I had my fibre installed via VumaReach/Vumatel, the first payment was deducted from my bank account which I thought would be a recurring deduction. Needless to say that it didn't and then the ISP, Afrihost, suspended my account. Afrihost says I must pay via PayFast, a VumaReach initiative, and Vumatel says I need to pay the ISP. Payfast does not make it easy for you to pay either. Now I am left high and dry by both VumaReach and Afrihost. To make matters worse, VumaReach is not contactable and PayFast does not take calls during the lockdown and you have to communicate via email with them. What a joke!!! Can anyone come to our rescue? VOX, OpenServe, any takers? Even Telkom would do at this stage.