MM
Mbali M
1 reviews | Active since Jul 2024
15 Jul 2024, 07:07
VUMA WORKING WITH ****MERS WHO REFUSE TO REFUND MY MONEY.
I logged a complaint regarding Vuma and it's very ***** ISP. They've been promising me a call back from one of their consultants till today I haven't received a call back and they've now resorted to ignoring my complaints on this platform. The ISP is SADV and it's been over a month now since I've been promised a refund. Vuma is protecting these people who refuse to even provide their work address. Anyone who experienced the same please advise so we can work against these ****mers. I've lost R399 and no one wants to be held accountable including VUMA!!!! They **** and said there's coverage, asked me to send my proof of address which I did, then went mute on me.
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Replies (3)MM
Mbali M's updateReviewer Update
15 Jul 2024, 07:16IT'S ACTUALLY BEEN 2 MONTH NOW. VUMA REFUSES TO ASSIST ME WITH THIS ISSUE.
MM
Mbali M's update15 Jul 2024, 07:16
Reviewer Update
IT'S ACTUALLY BEEN 2 MONTH NOW. VUMA REFUSES TO ASSIST ME WITH THIS ISSUE.
MM
Mbali M's updateReviewer Update
15 Jul 2024, 15:05The ISP is operating using your name. As a business you need to ensure that ISP's are not mistreating clients in any way sabotaging your brand. There are so many complaints regarding billing and refunds and you guys clearly don't want to assist. Vuma is working with all these ****mers lying to people saying there's coverage whereas there is just to get money from us. This is utter nonsense and the fact that you're allowing this ISP to ***** my money like this, shows what type of ****mers you are!! Your response is very arrogant and ********. Very disgusting.
MM
Mbali M's update15 Jul 2024, 15:05
Reviewer Update
The ISP is operating using your name. As a business you need to ensure that ISP's are not mistreating clients in any way sabotaging your brand. There are so many complaints regarding billing and refunds and you guys clearly don't want to assist. Vuma is working with all these ****mers lying to people saying there's coverage whereas there is just to get money from us. This is utter nonsense and the fact that you're allowing this ISP to ***** my money like this, shows what type of ****mers you are!! Your response is very arrogant and ********. Very disgusting.
MM
Mbali M's updateReviewer Update
15 Jul 2024, 15:06You guys chose to ignore my previous complaint and now you're responding here. R399 is a lot of money. Sies guys!!!!
MM
Mbali M's update15 Jul 2024, 15:06
Reviewer Update
You guys chose to ignore my previous complaint and now you're responding here. R399 is a lot of money. Sies guys!!!!