VUMA we just disconnect your fibre without contacting you.

Customer service when you have a problem is non-existent. We have VOX wifi with a VUMA fiber line. They just disconnected our fiber with no warning despite our account being paid up. This is the second time now in less than 2 weeks and every time its just excuses and it will be escalated. No refund or credit. Just avoid both VOX and VUMA.