B
Beverly

1 reviews | Active since Apr 2021

22 Apr 2024, 09:27

Vuma useless wifi

My name is Beverly and I'm so furious with Vuma. I paid for my monthly wifi month to month premium on the 18th Thursday and today it's Monday, I have been calling them since that Thursday telling them I'm not connected and guess what I have been told my payment has not been allocated till today, so frustrated as I'm working from home and have to buy data on top what I paid. Vuma is as useless as ever. Mnx

0
Replies (2)
Vumatel
Vumatel's reply22 Apr 2024, 12:56
Official
Good day Beverly

Thank you for getting in touch.

Please contact your ISP (internet service provider) Hypa Fibre to assist with the payment issue:

 Contact: ***
Support: ***
Accounts: ***
Sales: ***
Whatsapp: *** 

Kind regards
The Vuma Team

Best regards,

B
Beverly's update22 Apr 2024, 15:20
Reviewer Update
I have been and still with them as we speak and they keep on telling the payment allocation still in process since the 18th to date I was asked to send my bank statement for the second time today. This is annoying and unacceptable.