LV
Luce V
1 reviews | Active since May 2018
03 May 2018, 12:52
Vuma-useless!
Concluded a contract with Afrihost for Fibre on 24 April 2018. Received notification from Afrihost on 24 April that Vumatel will contact me withing 2 working days to make an appointment for the line installation. This did not happen to date. I have been calling everyday to make an appointment for the line installation. Every time my details gets taken by Vumatel and they "promise" to contact me back. They cannot provide reference numbers or nothing. Complete incompetence
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Replies (3)
Vumatel's replyOfficial
03 May 2018, 16:09Good day
Please accept our sincere apologies for the service you have received thus far.Please be advised that a Vuma hero will be in contact with you shortly.
Regards
The Vuma Team
Best regards,
Vumatel's reply03 May 2018, 16:09
Official
Good day
Please accept our sincere apologies for the service you have received thus far.Please be advised that a Vuma hero will be in contact with you shortly.
Regards
The Vuma Team
Best regards,
Vumatel's replyOfficial
03 May 2018, 16:10Good day
Please accept our sincere apologies for the service you have received thus far.Please be advised that a Vuma hero will be in contact with you shortly.
Regards
The Vuma Team
Best regards,
Vumatel's reply03 May 2018, 16:10
Official
Good day
Please accept our sincere apologies for the service you have received thus far.Please be advised that a Vuma hero will be in contact with you shortly.
Regards
The Vuma Team
Best regards,
LV
Luce V's updateReviewer Update
04 May 2018, 15:49Still no resolution to your pathetic service and I’m sent from pillar to post. Vumatel & Afrihost is to be avoided at all times. Extremely unprofessional and have no clue what they doing...
LV
Luce V's update04 May 2018, 15:49
Reviewer Update
Still no resolution to your pathetic service and I’m sent from pillar to post. Vumatel & Afrihost is to be avoided at all times. Extremely unprofessional and have no clue what they doing...