TM
Thah M

1 reviews | Active since Dec 2023

18 Dec 2023, 13:12

Vuma tel failure to refund.

Iam not happy with the service I received from Vuma, the asked me to pay 500 rand before installing the fibre. When they realised that they cannot install since there’s no pole next to my home. They are now struggling to refund me. I have been sending them messages but no one seem to be interested in my queries.

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Replies (2)
TM
Thah M's update18 Dec 2023, 14:45
Reviewer Update
Just do a refund as you have all my details including banking. I’m not contacting anyone. Please pay my money. You very well that we have been communicating and told that it might take up to 30 days. Refund me please or else I’m taking the next step.
TM
Thah M's update18 Dec 2023, 14:55
Reviewer Update
You should’ve responded to my complain if you cannot assist. The details you’re providing me with is the same people who not willing to assist. I wouldn’t have brought this matter here if I was assisted. If you also cannot help me out. Leave it. You can’t tell me contact people I have been contacting since last month and I have been ignored numerous times. Your WhatsApp lady is so rude!