VUMA Reach WORSE SERVICE PROVIDER

9 March we purchased our voucher for the new month data, loaded it as per normal only to get a message that we require a new password. What was also new, was that where in the past our account was managed by cool ideas forming part of Mitchell's Fibre, we now fall under VUMA Reach. Our nightmare started. 11 days later, we're still without the data we so urgently need, we've made so many calls and to date, nobody attempted to come out to actually see why we're unable to connect to the internet. In a time where learners are homeschooled, VUMA Reach, plays cat and mouse with their clients and couldn't care if we're spending extra money on data just to get our kids sorted. I'm extremely unhappy that they are not doing much to resolve the issue.