VUMA REACH - TAKES NO RESPONSIBILITY

It is Day 3 now, and i have paid for Internet of R399.00 migrating the line from Webafrica to Afrihost and have no joy getting internet. I have been speaking to at least 20 different people per day From Vuma Reach and Afrihost and not one of them are compentant to help me but only swing the blame to the other company. Each person gives me the same trouble shooting and the more i tell them i did everything. the more they get upset and at least 3 people from Vuma said theres nothing they can do and speak to your ISP.

What can of exchange of service is this when my account is debited but no service or internet .