mM
mantholeng M
1 reviews | Active since Oct 2019
21 Oct 2019, 17:05
Vuma - ****py service
Hi
i have never in my life been served with such a low standard, **** service ever.
i app**** with MWEB Fiber for installation everything went well i guess with application. i was told vuma will contact me shortly for an appointment to this day (its been 6 weeks now). Vuma has told me that mweb has not accepeted the IP, I then took matters into my own hands and followed up but nothing. Mweb say they have accepted i then call vuma and they say IP still not accepted. i've been play this game for 5 weeks now and im sick and tired of not being assisted. Vuma and Mweb are horrible
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Replies (3)
Vumatel's replyOfficial
21 Oct 2019, 19:10Good Evening Mantholeng
We trust that you are well.
Kindly provide us with your order number in order for us to assist you in checking the status on it
Kind Regards
The Vuma Team
We trust that you are well.
Kindly provide us with your order number in order for us to assist you in checking the status on it
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply21 Oct 2019, 19:10
Official
Good Evening Mantholeng
We trust that you are well.
Kindly provide us with your order number in order for us to assist you in checking the status on it
Kind Regards
The Vuma Team
We trust that you are well.
Kindly provide us with your order number in order for us to assist you in checking the status on it
Kind Regards
The Vuma Team
Best regards,
mM
mantholeng M's updateReviewer Update
22 Oct 2019, 16:35 hi,
I've cancelled my application yesterday with MWEB and i requested a proof of cancellation from one of their Agents (Chad) i have contact another service provider (Axxes) . And i was told that there is an active application under my unit number.
Sometime last week Mweb told me someone from our complex might have made an error on their application in-terms of their unit number. so on the systems it looks as if i have the connection which i don't have.
your assistance is highly appreciated.
I've cancelled my application yesterday with MWEB and i requested a proof of cancellation from one of their Agents (Chad) i have contact another service provider (Axxes) . And i was told that there is an active application under my unit number.
Sometime last week Mweb told me someone from our complex might have made an error on their application in-terms of their unit number. so on the systems it looks as if i have the connection which i don't have.
your assistance is highly appreciated.
mM
mantholeng M's update22 Oct 2019, 16:35
Reviewer Update
hi,
I've cancelled my application yesterday with MWEB and i requested a proof of cancellation from one of their Agents (Chad) i have contact another service provider (Axxes) . And i was told that there is an active application under my unit number.
Sometime last week Mweb told me someone from our complex might have made an error on their application in-terms of their unit number. so on the systems it looks as if i have the connection which i don't have.
your assistance is highly appreciated.
I've cancelled my application yesterday with MWEB and i requested a proof of cancellation from one of their Agents (Chad) i have contact another service provider (Axxes) . And i was told that there is an active application under my unit number.
Sometime last week Mweb told me someone from our complex might have made an error on their application in-terms of their unit number. so on the systems it looks as if i have the connection which i don't have.
your assistance is highly appreciated.
mM
mantholeng M's updateReviewer Update
22 Oct 2019, 16:36my reference number is/was VT-***
mM
mantholeng M's update22 Oct 2019, 16:36
Reviewer Update
my reference number is/was VT-***