Vuma please help me !!!!!!!

Hi , worst experience ever. I migrated from a different isp to vuma last week due to moving houses. I received a confirmation email and sms to say that an installation will be done on the 5th of Dec and mind you I’m someone who works from home everyday. On Tuesday they pulled a no show on me and I got a call from a technician at night to say they coming on the 6th in the afternoon. No one came again and also no update . I then communicated with Afrihost to check what is happening they also do not know and have been escalating. They then advised there was a booking made for the 7th at 8am . Today it’s the 7th and after 8 no one came . I have been calling your number *** for 3 days and I’m being tossed around as no one is willing to help me. I have spent more than a 1000 rand buying data to use and buying airtime to call you guys . I still do not have my internet and no one is helping me in anyways . “ Hi Patience, the new Migrate In for your Fibre Relocation has been actioned and well keep you updated on the progress of your order, [VC-***] Vuma Aerial] will be in touch regarding installation of your line. Afrihost” received on Tuesday 28nov “” Thank you for allowing me to check into your account

>> Ticket ISP-*** is assigned to a techie - VUMA only schedules appointments with the homeowner - however i had advised them as per your below request to arrive around 8h00am

"I need to make sure the guys are coming through this time around at8am today" this one is from yesterday