TH
Tashiel H

1 reviews | Active since Feb 2018

14 Jan 2025, 14:26

Vuma pathetic service

Vuma probably spam called me with a robotic caller at some point for me to have blocked them along with 400 other blocked numbers.

They send me an email that I can't reply to, don't tell me the number they are calling from and don't give me a number to call them back on.

How the **** am I expected to communicate with them?

What's more infuriating is they are calling to schedule an install for a fibre box that is already on place and was working

0
Replies (2)
Vumatel
Vumatel's reply14 Jan 2025, 15:52
Official
Good day  Tashiel Haryparsat.

Thank you for getting in touch. 

An order was placed today and our team will be in contact with you and confirm the ONT box at your premise and they will progress an activation if there is installation. 

Kind regards
The Vuma Team
TH
Tashiel H's update14 Jan 2025, 15:54
Reviewer Update
How the **** are they going to contact me if I have already missed calls but my phone didn't ring?

I don't have true caller or any other spam apps installed.
The number +***2 is not blocked on my side and was never blocked but I haven't received any calls