KS
Krizel S
1 reviews | Active since Oct 2020
06 Dec 2024, 08:46
Vuma -needs some VUMA and customer service with, 24H turnaround times
We have been waiting for our line to be connect, for over three days now. Tried the call centre - the link gets dropped, been trying since yesterday. Called twice yesterday
Called twice today - calls get dropped
Excalated via Afrihost, but still not progress being made
We need our fibre line in order to work, Can our line please urgently be re-instated
Need to adhere to their 24 hour turnaround time
Asking for the basic service delivery,
Afrihost Escalation reference number: ***0
Helpful (0)
Replies (1)0
Replies (1)Vumatel's replyOfficial
06 Dec 2024, 09:36Good day Krizel
Please note that we have escalated your inquiry to our suppport team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our suppport team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply06 Dec 2024, 09:36
Official
Good day Krizel
Please note that we have escalated your inquiry to our suppport team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our suppport team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
