Vuma must go
It started with Afrihost, then I switched to Webafrica, they have my money and still no connection. When you phone Vuma you get the most *********** people who just do not care. This company and its affiliated off springs is a perfect example of how not to run a business.
After I last posted they asked me to contact them directly. When I contacted them there was nice words and empty promises. Two weeks later still no connection.
I do not understand there only job is to get people connected, that is one job, and even at this one task you fail. That's like going to KFC and they do not have chicken. I am sure if Vuma ran KFC this would be the case. These people could not pore water from a bucket with the instruction printed at the bottom.
It is sad to see the level of service that is becoming common place in SA.
The government needs us to work from home, and this service provider can not even get you connected, they can take your money, but not provide the service.
Really pathetic service.
Thanks for making contact with us.
We truly apologise for the experience thus far, we have requested an update on the issue that you have raised and we will revert back.
Kind regards
The Vuma Team
Best regards,
Thanks for making contact with us.
We truly apologise for the experience thus far, we have requested an update on the issue that you have raised and we will revert back.
Kind regards
The Vuma Team
Best regards,
