Vuma must fall

I have been without wifi for the past week and before that once or twice a week. Always the same problem .. IP address … new password … then there is problems with the lines and now they told me they did not receive my proof of residence and ID. What is more confusing .. how did they know they must install fibre at my house if they did not receive my proof of residence???????

I AM the client and that neglectance is not from my side. I pay every month .. for this poor service. I am a single mom and my child need internet for school projects. Data is killing me.

This is unacceptable!!!!

I have all my proof of communication.