AM
Absalom M
1 reviews | Active since Nov 2021
20 Jul 2022, 10:16
Vuma must fall
Made payment on the 14th July and ticket was escalated on the 15 July, its no the 20th July 2022 and still no internet connection from Vumatel. No feedback on social media and cant call them either, to me thats a red flag. To anyone looking for fiber connection dont go for Vuma, they are running a **** and dont care about customer service.
Helpful (0)
Replies (8)0
Replies (8)
Vumatel's replyOfficial
20 Jul 2022, 13:11Good day Absalom
Hope this email finds you well.
Please note that we have configured your line and connectivity is restored on our end. Kindly advise if your connection is restored?
Kind Regards
Zoleka Guca
Hope this email finds you well.
Please note that we have configured your line and connectivity is restored on our end. Kindly advise if your connection is restored?
Kind Regards
Zoleka Guca
Vumatel's reply20 Jul 2022, 13:11
Official
Good day Absalom
Hope this email finds you well.
Please note that we have configured your line and connectivity is restored on our end. Kindly advise if your connection is restored?
Kind Regards
Zoleka Guca
Hope this email finds you well.
Please note that we have configured your line and connectivity is restored on our end. Kindly advise if your connection is restored?
Kind Regards
Zoleka Guca
AM
Absalom M's updateReviewer Update
20 Jul 2022, 14:52Thank you to Zoleka at Vumatel for the amazing service I received, she reconnected me in less than 10min..now I can watch what I like👍
AM
Absalom M's update20 Jul 2022, 14:52
Reviewer Update
Thank you to Zoleka at Vumatel for the amazing service I received, she reconnected me in less than 10min..now I can watch what I like👍
Vumatel's replyOfficial
20 Jul 2022, 15:21Good day lute pleasure assisting you
Thank you for the feedback and it was an absolute pleasure assisting you.
Kind Regards
Vuma Team
Thank you for the feedback and it was an absolute pleasure assisting you.
Kind Regards
Vuma Team
Vumatel's reply20 Jul 2022, 15:21
Official
Good day lute pleasure assisting you
Thank you for the feedback and it was an absolute pleasure assisting you.
Kind Regards
Vuma Team
Thank you for the feedback and it was an absolute pleasure assisting you.
Kind Regards
Vuma Team
AM
Absalom M's updateReviewer Update
20 Jul 2022, 16:41the issue started again, Connected, but no internet, its not even a day
AM
Absalom M's update20 Jul 2022, 16:41
Reviewer Update
the issue started again, Connected, but no internet, its not even a day
AM
Absalom M's updateReviewer Update
20 Jul 2022, 16:45thanks again all sorted again
AM
Absalom M's update20 Jul 2022, 16:45
Reviewer Update
thanks again all sorted again
AM
Absalom M's updateReviewer Update
22 Jul 2022, 12:45Whats going on today, connected but no internet. Dont even have data
AM
Absalom M's update22 Jul 2022, 12:45
Reviewer Update
Whats going on today, connected but no internet. Dont even have data
AM
Absalom M's updateReviewer Update
22 Jul 2022, 14:02All good again.
AM
Absalom M's update22 Jul 2022, 14:02
Reviewer Update
All good again.
Vumatel's replyOfficial
22 Jul 2022, 14:04Good day Absalom
Thanks for making contact with us.
Please note that there is an outage in the area due to a fibre break and technicians are en-route to investigate. We will revert once feedback is received.
Kind Regards
Vuma Team
Thanks for making contact with us.
Please note that there is an outage in the area due to a fibre break and technicians are en-route to investigate. We will revert once feedback is received.
Kind Regards
Vuma Team
Vumatel's reply22 Jul 2022, 14:04
Official
Good day Absalom
Thanks for making contact with us.
Please note that there is an outage in the area due to a fibre break and technicians are en-route to investigate. We will revert once feedback is received.
Kind Regards
Vuma Team
Thanks for making contact with us.
Please note that there is an outage in the area due to a fibre break and technicians are en-route to investigate. We will revert once feedback is received.
Kind Regards
Vuma Team