NM
Nocy M
1 reviews | Active since Jan 2020
16 Feb 2025, 17:53
VUMA ****MER
I paid for my internet yesterday it kept on saying no connection up until this morning when I contacted them, I sent the proof of payment but they can’t assist me telling me I must call pay fast for what? I can’t do anything, I can’t work I’m so frustrated
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Vumatel's replyOfficial
17 Feb 2025, 13:09Good day Nocy Maqungo.
Thank you for getting in touch.
Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them. We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Your ISP is SADV: *** or Whatsapp +***5.
Kind regards
The Vuma Team
Thank you for getting in touch.
Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them. We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Your ISP is SADV: *** or Whatsapp +***5.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply17 Feb 2025, 13:09
Official
Good day Nocy Maqungo.
Thank you for getting in touch.
Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them. We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Your ISP is SADV: *** or Whatsapp +***5.
Kind regards
The Vuma Team
Thank you for getting in touch.
Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them. We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Your ISP is SADV: *** or Whatsapp +***5.
Kind regards
The Vuma Team
Best regards,