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Nonhlanhla

1 reviews | Active since Mar 2024

28 Apr 2025, 09:40

Vuma ****med me.. Mweb africa

I made a payment for my vumatel account... I used the link that I received from the sms they sent me to make the payment.... Sms came along with reference number linked to my account and a link.... I made payment Friday morning and till today I haven't been connected instead they told me they do see my payment however it's not proof enough that it's from me... I mean what nonsense is that. And now I can't even reverse the payment with my bank because it was done from my side and straight to their easy pay... I've tried to get them to connect me but no one seems to care instead I've been told am in the que from their WhatsApp number and I must wait. So basically my money is gone or I got ****med I don't know and still left without any connection

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Replies (4)
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Nonhlanhla's update28 Apr 2025, 12:55
Reviewer Update
I don't understand that you telling me about FAIL.... are you guys not the ones who sent me the ****en sms with the reference number to use.. Which I did exactly that where do you think I got the reference from coz oviasly not from my mother... But from vuma... So how is it failed and incorrect... I even called my bank to confirm where the payment went to and standard bank confirmed... So what do u mean failed... Is this all part of the **** process... I tried downloading the pop from my bank app but I can't download it but all I can give is the statement showing the amount
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Nonhlanhla's update28 Apr 2025, 14:29
Reviewer Update
Oky is it fine if I send my bank statement coz there's where I can see the payment... Secondly why are you guys sending smsz of payment remider with reference numbers and links if you guys know that those payments will not reflect on your end.. Uis stupid is that really... Coz honestly guys I didn't just wake up and randomly got a link with a reference number and used those to make payments... I got a ****en sms which I followed to make the payment and today am stuck with this nonsense... It's fine I'll now email my bank statement... Again I also called my bank and they confirm my payment went through to you guys so am soo confused and very angry coz This is just pure bull**** I won't lie.. Inconvenience nje
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Nonhlanhla's update28 Apr 2025, 14:36
Reviewer Update
I just sent an email with my bank statement showing the payment
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Nonhlanhla's update29 Apr 2025, 09:48
Reviewer Update
I guess I just have to call my back have them reverse that payment coz I sent my statement and that's the only proof