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Stefan E

1 reviews | Active since Aug 2016

20 Aug 2016, 13:49

Vuma-less Vumatel

<p>We contacted Vumatel to be our fiber provider. The initial date the fiber was suppouse to be up and running was the 8 July.Needless to say we then had to endure a lot of stories and exuses for weeks on end.We followed up every week and promisis were made but never materialised,they never phoned back to tell us what was happening we were always in the dark during the entire proses.There are a lot of *********** teams at Vumatel.To conclude I would rate the overall experience of Vumatel as pathetic and even rate Telkom higher than Vumatel.</p>

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Replies (1)
Vumatel
Vumatel's reply10 Nov 2016, 14:16
Official

Good day Stefan,

We apologise for the experience received thus far and any inconvenience caused. Please, could you email us your address and contact details to *** so that we can investigate the issue and get you connected to your VUMA fibre

Kind Regards

The VUMA Team

Best regards,