Vuma is such a ****

I made a payment on the 29th of April 2024 , 4 Weeks later i’m still not reconnected!! Webafrica is not helping me they telling me that i need to wait for Vuma to unsuspend my service and each time I call Vuma they tell me that they’re not responsible for billing so the money goes straight to my ISP !! I’m so tired everyday i’m being taken from pillar to post !! everyday i’m being told to wait for 24-72 hours and when those hours pass they never have any feedback for me !!! I got ****med and they telling me that they can’t refund me back my money since it has been allocated to my account!!! Vuma is not helping with anything !! It’s almost a month since I paid but no service!!!!!