Vuma is ripping us off

The situation has reached a point where most residents in my area feel they are paying monthly for a service they hardly use. Vuma services in the Lambton Germiston area have deteriorated significantly in the last two months, and there seems to be a reluctance to address the issue. I believe this is due to their monopoly as the sole FNO in the area. I sincerely hope that steps are taken to rectify this, especially since it disproportionately affects those of us who rely on remote work. It's disheartening to see consumers being taken advantage of by large corporations with no action being taken.