GB
Gugu B
1 reviews | Active since Nov 2011
11 Dec 2024, 10:55
Vuma is not Vuming!
To say that I'm beyond annoyed would be an understatement. My line has been down since Monday (09/12) and now am only told that they can assist me on the 17th od December? 17th of December? I work from home, what needs to happen now VUMA. Are you aware that I have people who I need to report to? What do I say to them? I'm not getting any assistance from either you or Vodacom. Vodacom said that you need to sort this out??
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Replies (2)GB
Gugu B's updateReviewer Update
11 Dec 2024, 11:43Good day Vuma Team,
I got an email confirming that tech was out yesterday (10/12/2024) and on his way just before 7am in the morning? No one has been in touch with me ever since. I have been calling and currently need to load data just so that I can keep my job! Your turnaround is very disappointing now I need to make means to be connected. You are gambling with my job!
I got an email confirming that tech was out yesterday (10/12/2024) and on his way just before 7am in the morning? No one has been in touch with me ever since. I have been calling and currently need to load data just so that I can keep my job! Your turnaround is very disappointing now I need to make means to be connected. You are gambling with my job!
GB
Gugu B's update11 Dec 2024, 11:43
Reviewer Update
Good day Vuma Team,
I got an email confirming that tech was out yesterday (10/12/2024) and on his way just before 7am in the morning? No one has been in touch with me ever since. I have been calling and currently need to load data just so that I can keep my job! Your turnaround is very disappointing now I need to make means to be connected. You are gambling with my job!
I got an email confirming that tech was out yesterday (10/12/2024) and on his way just before 7am in the morning? No one has been in touch with me ever since. I have been calling and currently need to load data just so that I can keep my job! Your turnaround is very disappointing now I need to make means to be connected. You are gambling with my job!
GB
Gugu B's updateReviewer Update
11 Dec 2024, 16:08Thank you for the assistance
GB
Gugu B's update11 Dec 2024, 16:08
Reviewer Update
Thank you for the assistance