IM
Innocent M

1 reviews | Active since May 2024

01 May 2024, 09:05

Vuma is lndeed like the ruling party ********s

Not to be recommended to anyone at all, they are ****s,********s ******* ****mers, every month you pay but they won’t give you what you paid for always billing and connectivity issues.their trading hours are false 7 -5 Monday to Friday but you will never get hold of anyone between 7n8 and between 4n5 if you ask for a refund they will tell you to wait for 6 weeks and that’s it case closed. No fear or care of losing a customer they jst dnt care 🤧🚮

0
Replies (1)
Vumatel
Vumatel's reply02 May 2024, 08:08
Official
Good day  Innocent 

Please note that the provided ticket has been closed and sent back to the ISP as connectivity is restored.  Should your fibre connection still be down, please power cycle your Vuma and/or ISP device.  If still not restored, please log a fault to your ISP for further assistance. 

Kind Regards
The Vuma Team