mL
moses L
1 reviews | Active since Aug 2024
11 Oct 2024, 09:12
vuma is dissapointing
the customer service is very poor its like they have 1 agent working there, i have been disconnected for more than 10 days now they always say the technicians are coming but its 2 weeks waiting for them their whatsApp chat they respond after 8 hours in the middle of the night.
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Replies (2)mL
moses L's updateReviewer Update
11 Oct 2024, 15:40it was locked on the first ***9
mL
moses L's update11 Oct 2024, 15:40
Reviewer Update
it was locked on the first ***9
Vumatel's replyOfficial
16 Oct 2024, 11:46Good morning Moses
We hope you are well
We tried to contact you a few minutes ago and could not get through to you. Can you please advise if your query has been resolved?
Regards
The Vuma Team
We hope you are well
We tried to contact you a few minutes ago and could not get through to you. Can you please advise if your query has been resolved?
Regards
The Vuma Team
Vumatel's reply16 Oct 2024, 11:46
Official
Good morning Moses
We hope you are well
We tried to contact you a few minutes ago and could not get through to you. Can you please advise if your query has been resolved?
Regards
The Vuma Team
We hope you are well
We tried to contact you a few minutes ago and could not get through to you. Can you please advise if your query has been resolved?
Regards
The Vuma Team