VUMA is a ****, they stole my money

Good Day, don't know where to start, even companies like Vuma **** us. I was ****med by Vuma. so I app**** for the R799 package with Vuma, the application process was so quick I was impressed. then quickly had to make the payment which I did. this was end of Jan 04, and the installation was done I think on the 29th of Jan, can you believe that today is the 26th of Feb 04, and my tenants still can't connect, tickets have been logged but nope nothing so this R799 that I paid my hard earned money what was it for???? after the installation I showed the guys my extender and was advised that it would work cause the property is a double Storey, Kanti nope even that was just a ****, then I'm told technicians will be sent out, lol wow again ****, then again I was told they would bring in another router so they split the nton nton, lol wow still no show, then I'm told that another ticket must be logged which was done by Eva ticket number ISP-*** so ill have to pay another R799 and for what???? what happens to the R799.00 that i paid last month? what scan are you running.

to you Vuma this money be small change but to me its a lot, I could have done a lot with that money, something which I could have seen the outcome, something visable. but Vuma is on its own mission. if I were in a suburb chances, are they would have acted faster. very disappointed with the service.