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Pretty M
1 reviews | Active since Sept 2022
16 Sept 2022, 09:19
Vuma is a no go area for fibre
I connected this month on a promotion for R19 for the month of September and it was successful until today when they debited an amount of R104.93 on my account without consulting me ...I'm furious because that money was supposed to pay for my kid transport to school...I want my money back cause your fibre is useless it looses network now and then now and then I'm so furious I want my money back and now
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Vumatel's replyOfficial
16 Sept 2022, 09:41Good day Pretty
We truly apologize for the inconvenience caused thus far.
Kindly contact your ISP for any assistance with billing and refund inquiries as the Internet Service Provider conducts monthly billings on your account to provide internet access.
Kind Regards
Vuma Team
We truly apologize for the inconvenience caused thus far.
Kindly contact your ISP for any assistance with billing and refund inquiries as the Internet Service Provider conducts monthly billings on your account to provide internet access.
Kind Regards
Vuma Team
Vumatel's reply16 Sept 2022, 09:41
Official
Good day Pretty
We truly apologize for the inconvenience caused thus far.
Kindly contact your ISP for any assistance with billing and refund inquiries as the Internet Service Provider conducts monthly billings on your account to provide internet access.
Kind Regards
Vuma Team
We truly apologize for the inconvenience caused thus far.
Kindly contact your ISP for any assistance with billing and refund inquiries as the Internet Service Provider conducts monthly billings on your account to provide internet access.
Kind Regards
Vuma Team