Vuma Installation *********** Staff

Item: Vumatel
Rating: 1
Author: Kevin G

Vumatel technical team are ***********. They did a fibre installation at my unit on 1st Feb 2018. I have struggling to connect since. After getting the service providers technical staff over it has been discovered that the original installation by Vuma was incomplete leaving exposed cable. After numerous calls to vuma with no response I have reached my limit.

Helpful (0)

Replies (2)

Vumatel's replyOfficial

10 Mar 2018, 09:36

Good day

Please accept our sincere apologies for the service you have received thus far.Please be advised that we have escalated your query to our installations team for further assistance.

Regards

The Vuma Team

Vumatel's reply10 Mar 2018, 09:36

Official

Good day

Please accept our sincere apologies for the service you have received thus far.Please be advised that we have escalated your query to our installations team for further assistance.

Regards

The Vuma Team

Kevin G's updateReviewer Update

19 Mar 2018, 17:55

Issue still not resolved.

Kevin G's update19 Mar 2018, 17:55

Reviewer Update

Issue still not resolved.