VM
Vandan M

1 reviews | Active since Nov 2011

01 Feb 2019, 11:29

Vuma Heroes are Zeroes!

I logged a complaint yesterday to which Vumatel proudly said that one of their "Vuma Hero" will make contact with me - yet no one has called me and neither has my problem been attended to - sounds like Vumatel is avoiding the issue - You do not have heroes, only zeroes

0
Replies (2)
Vumatel
Vumatel's reply01 Feb 2019, 11:36
Official
Good day Vandan

Thanks for taking our call.
We will check your order again in an hour to see if your ISP has accepted the order and then get our installation team to contact you.

Kind regards
The Vuma team
VM
Vandan M's update01 Feb 2019, 11:43
Reviewer Update
Thanks - WiFIbre has informed me that there is an issue on the Vumatel portal and they are unable to see the order on the portal to be able to accept it - can I expect something to work at Vumatel?