YW
Yasmine W
1 reviews | Active since Sept 2024
25 Sept 2024, 19:11
Vuma fibre
For almost a year we haven't used our vuma fibre, but yesterday on the 24th of September 2024 I made a payment, but the line is still off. I texted the robot on whatsapp and it states that I'm gonna be transferred to a live chat but the live chat never happened. Why is it such a mission to get hold of these guys. This is pathetic and bad customer service.
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Vumatel's replyOfficial
26 Sept 2024, 09:18Good day Yasmine
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply26 Sept 2024, 09:18
Official
Good day Yasmine
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team