Vuma

Hi I am a service user of Vuma Fibre since they start the service I my area I feel that I want to be the first to join them. Since 23 December 2022 my Rooter burn because off our Friend Eskom

I log a call to Vuma and the next day one fo there technician came and install the new rooter which I am glad off. The 01 January I hade to make a payment and there my worst nightmare starts.

Since that time I am still offline but my wifi is being paid in full. I spoke to 20 different people and no one can assist me.

THE PROBLEM OFF MY WI-FI IS VERY SIMPLE THE ONLY THING THEY HAVE TO DO IS DELETE OR DEACTIVATED MY OLD ROOTER AND ACTIVATE THE NEW ROOTER BUT STILL THEY CAN'T AND WE CAN'T EVEN PHONE DIRECTLY TO VUMA. AFRIHOST IS THE AGENT FOR THEM HOW IRONICALLY IS THAT.