fT
fanie T
1 reviews | Active since Oct 2021
17 May 2023, 09:33
Vuma drops the ball !
So my Vuma fibre suddenly went out this morning, apparently Vuma is busy changing their boxes out in our street, and it will take 2-3 days without internet, WITHOUT any prior warning from Vumatel, what about people working from home ??? Unacceptable service from a company who advertises that they give you "reliable, always on" internet !
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
17 May 2023, 14:53Thank you for your response.
We initiated communication with your Internet Service Provider (ISP) regarding the planned maintenance. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
We initiated communication with your Internet Service Provider (ISP) regarding the planned maintenance. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
Vumatel's reply17 May 2023, 14:53
Official
Thank you for your response.
We initiated communication with your Internet Service Provider (ISP) regarding the planned maintenance. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
We initiated communication with your Internet Service Provider (ISP) regarding the planned maintenance. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
fT
fanie T's updateReviewer Update
18 May 2023, 07:39When will my fibre be on again ? I WORK FROM HOME, AND NEEDS IT !!! I AM CURRENTLY PAYING FOR A SERVICE THAT I AM NOT GETTING, AND IT IS UNACCEPTABLE!!! FIX YOUR STUPIDITY !!!!
fT
fanie T's update18 May 2023, 07:39
Reviewer Update
When will my fibre be on again ? I WORK FROM HOME, AND NEEDS IT !!! I AM CURRENTLY PAYING FOR A SERVICE THAT I AM NOT GETTING, AND IT IS UNACCEPTABLE!!! FIX YOUR STUPIDITY !!!!
Vumatel's replyOfficial
18 May 2023, 09:25Good day Fanie Terblanche
Please provide us with your full address, so we may advise.
Kind regards
The Vuma Team
Please provide us with your full address, so we may advise.
Kind regards
The Vuma Team
Vumatel's reply18 May 2023, 09:25
Official
Good day Fanie Terblanche
Please provide us with your full address, so we may advise.
Kind regards
The Vuma Team
Please provide us with your full address, so we may advise.
Kind regards
The Vuma Team
fT
fanie T's updateReviewer Update
19 May 2023, 04:06Fix my ****ing fibre !!!!!1
fT
fanie T's update19 May 2023, 04:06
Reviewer Update
Fix my ****ing fibre !!!!!1