VUMA DOES NOT DEAL WITH CUSTOMER CONNECTIVITY ISSUES AT ALL!

Hello Peter, I logged a complaint on their whatsapp line that my wifi router had connectivity issues at 9am today, to which I sent numerous messages to the same whatsapp line after this complaint was logged but to no response from them. I use this wifi router for business purposes, but I had to go to a public library in order to use the wifi there for my business purposes, and that was when I decided to call their business line directly around 2pm today, whereby I was given a reference number ONLY when I called them directly; yet no response was given to me on the whatsapp line that I referred to above, there was no reference number given on my SMS line, NOTHING - NO COMMUNICATION AT ALL until I decided to give them a call as a customer! I find this to be highly unprofessional and unacceptable as a paying customer!