nG
nomsa G

1 reviews | Active since May 2014

06 Mar 2023, 21:38

Vuma consultant a *****

Vuma consultant made me py my subscription into his account i have his details but vuma is refusing ti assist me i have payed 400 rand and need this wifi for work

0
Replies (6)
Vumatel
Vumatel's reply07 Mar 2023, 09:33
Official
Good day Nomsa G

Thank you for getting in touch. 

We are sorry to hear about this. Please send us a private message with the details of the consultant and we will investigate further. 

We await your response. 

Kind regards
The Vuma Team
nG
nomsa G's update07 Mar 2023, 10:42
Reviewer Update
Please give me your contact details or direct email to send this information I've been sending emails and whatsup but no reply
Vumatel
Vumatel's reply07 Mar 2023, 11:21
Official
Thank you for your response. 

Please email us at ***. 

Kind regards
The Vuma Team 
nG
nomsa G's update07 Mar 2023, 11:51
Reviewer Update
I can't se the email address it has stars please check
nG
nomsa G's update07 Mar 2023, 23:59
Reviewer Update
A vuma consultant has s contacted me this afternoon to be honestly i am not happy about the level of incompetence the gent told me they can't trace the person or agent who rob me i was told his fone is off and unfortunately there's nothing they can do instead they want me to cancel my current subscription and get a new one and pay 400 on top of the one i was **********ly robed please do better this agent who contacted me works for vuma how did he access my account if he did not work there i need solution i am not going to pay any cent extra and i need my services to be activated
nG
nomsa G's update23 Mar 2023, 14:02
Reviewer Update
i logged a complain about one of your employers even today no one has assisted im reporting again to hello Peter i want feedback or my money back this person works for you till now you can't assist me i don't have Vuma connections i need this wifi for school my 400 rand went down the drain i have his phone his contact number and even his account but still no joy can someone please solve this