BP
Barbie P

1 reviews | Active since Feb 2021

05 Apr 2024, 15:11

Vuma bad customer service

Vuma switched off our internet with any communication and have been running around calling them but sending us from pillar to post. They must come and fetch their Wi-Fi because it's useless.

0
Replies (2)
BP
Barbie P's update05 Apr 2024, 17:54
Reviewer Update
I have sent the serial number to the email provided. My question is we have been paying via debit order but but last month vuma decided to play mind games with us. Do you know how inconvenience you have caused us. It's like you are doing us a favour... You are not because we are paying for the the service.
Vumatel
Vumatel's reply06 Apr 2024, 10:14
Official
Good day Barbie

We sis receive your email. Please note that the sales team will be in contact with you today. The Service was deactivated because of 2 unsuccessful debit orders.

Regards
The Vuma Team