GW
Gary W

1 reviews | Active since Feb 2021

09 Feb 2021, 09:51

vuma ****

You should be able to give 0 stars, the service I have got is nothing short of appalling, they only know 1 word, escalation escalation escalation, *** does that mean to me. Cool ideas put in the call 28th Jan and to this day I still have no internet,I have a lot of F$%King escalations but you cant connect on those. I am appalled by this companies lack of customer service, the more you call the less you get.

0
Replies (2)
Vumatel
Vumatel's reply09 Feb 2021, 15:02
Official
Good day Gary

Thanks for making contact with us.
As per our telephone conversation, we will look into the ticket and assist with restoring your line.

Kind regards
The Vuma Team
GW
Gary W's update10 Feb 2021, 09:45
Reviewer Update
So you call me when you have a bad review and promise to get it sorted and give me feedback immediately, guess what no feedback. Nevermind 0 stars you should be able to give negative stars