VB
Vutomi B
1 reviews | Active since Aug 2024
27 Aug 2024, 14:39
Vuma are *********s
I recently purchased the Vuma Fibre R799 Package on the 23rd of August. They successfully activated my package on the 27th of August.
Now the Lady tells me that I'll have to pay another R799 on the 1st of September. I mean how. It's less than a week. Why do I have to pay again.
This Vumatel is a ****. Why would they accept payment of the 23rd knowing that I'll have to pay on the 1st of September. It's a **** they should disclosed this information.
I want my refund.....
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Vumatel's replyOfficial
27 Aug 2024, 15:00Good day Vutomi
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries. As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries. As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply27 Aug 2024, 15:00
Official
Good day Vutomi
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries. As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries. As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
Best regards,