VUMA AND WEB AFRICA BAD SERVICE DONT RECCOMMEND THEM TO ANYONE

We contacted Web Africa 28 May and requested for fibre PON box and router as we are moving and there is a current fibre line at the property. Since then Web Africa technical/support team failed to assist us timeously with arranging in the activation of the fibre line and the delivery of the devices. I had to phone web africa numerous times and fight with them just to get the router delivered. Now the router has been delivered but VUMA never delivered the PON box/device which means that the PON is not stable and NO ONE can effeciently assist with resolving the problem. It has been 48 hours since the router has been delivered and VUMA still hasnt send a technician to sort out the problem. Ive mentioned to the individuals that i have spoken to that this lack in efficiency is resulting in me not being able to do my job! Can someone at VUMA come to my house test the fibre line deliver a PON device and resolve the problem.

YOUR SERVICE IS SOOOOOOOO BAD