TT
Thembalihle T
1 reviews | Active since Nov 2021
19 Jun 2023, 15:17
VUMA and SADV
My service provider is SADV and I have been telling them that my Vuma connection is not good. I'm paying for 100Mbps download speed and 50mbps upload speed.
All I'm getting is 1.36 download and 26.86 upload speed.
This is honestly frustrating because i have been reporting and chatting to SADV and all I'm getting is the same standard message
We have logged a call and it is being attended ISP - *** ISP - *** ISP - ***
This is honestly a big frustration as I am working from home. So this is messing with my bread and butter.
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Vumatel's replyOfficial
19 Jun 2023, 15:41Good day Thembalihle Tshefu
Thank you for your email.
The ticket was closed, your ISP must assist with doing a direct connection to our ONT and perform a speed test using a cat 6 cable.
Kind regards
The Vuma Team
Thank you for your email.
The ticket was closed, your ISP must assist with doing a direct connection to our ONT and perform a speed test using a cat 6 cable.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply19 Jun 2023, 15:41
Official
Good day Thembalihle Tshefu
Thank you for your email.
The ticket was closed, your ISP must assist with doing a direct connection to our ONT and perform a speed test using a cat 6 cable.
Kind regards
The Vuma Team
Thank you for your email.
The ticket was closed, your ISP must assist with doing a direct connection to our ONT and perform a speed test using a cat 6 cable.
Kind regards
The Vuma Team
Best regards,