SF
Stefan F
1 reviews | Active since Jun 2018
18 Jan 2025, 14:55
Vuma / afrihost pass the blame
Don't know who is the worst.... vuma or afrihost. Upgraded to higher speed, from 50 to 100 Meg line. But my speed stays between 15 and 25 Meg. Suppose to be at 80 to 90 Meg. Logged so many tickets . Vuma says its afrihost, afrihost blames vuma. Technician at my house not doing anything clean a few connections.....they are quick to remind you pay date is looming ...so would these numnuts be happy if I only pay 20% of my bill as that is what is supp**** to me ..*****
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
20 Jan 2025, 13:05Good day Stefan Fouche
Please note that the latest ticket has been closed and sent back to the ISP as fibre levels and speeds are in spec. Kindly follow up with your ISP to assist with their router configuration settings.
Kind Regards
The Vuma Team
Please note that the latest ticket has been closed and sent back to the ISP as fibre levels and speeds are in spec. Kindly follow up with your ISP to assist with their router configuration settings.
Kind Regards
The Vuma Team
Vumatel's reply20 Jan 2025, 13:05
Official
Good day Stefan Fouche
Please note that the latest ticket has been closed and sent back to the ISP as fibre levels and speeds are in spec. Kindly follow up with your ISP to assist with their router configuration settings.
Kind Regards
The Vuma Team
Please note that the latest ticket has been closed and sent back to the ISP as fibre levels and speeds are in spec. Kindly follow up with your ISP to assist with their router configuration settings.
Kind Regards
The Vuma Team
SF
Stefan F's updateReviewer Update
20 Jan 2025, 13:21How would it be inspect when they left I dit a speed test and it was still the same . Who closed it as speed is still not right. . If you call 20 megs on a 100 Meg line speed in spec you are seriously under the weather. Again it just proves my point that you guys don't respect the customer. So ****** unprofessional
SF
Stefan F's update20 Jan 2025, 13:21
Reviewer Update
How would it be inspect when they left I dit a speed test and it was still the same . Who closed it as speed is still not right. . If you call 20 megs on a 100 Meg line speed in spec you are seriously under the weather. Again it just proves my point that you guys don't respect the customer. So ****** unprofessional